press & praise for hearkeN
COLUMBIA JOURNALISM REVIEW: PLATFORM AIMED AT AUDIENCE INTERACTION GENERATES STORY IDEAS, GOODWILL
"While news organizations are continually looking for better ways to interact with their audiences ... the opportunity for readers or listeners to speak to journalists before they publish a story is rare. Hearken is particularly useful for small news organizations without the internal resources to develop social engagement."
THE WASHINGTON POST: HOW JOURNALISM IS CHANGING FOR THE BETTER, IN 1 CHART
"As a hater of the comments section and a lover of more audience-focused journalism -- there's nothing more corrosive to journalism's future than reporters writing for other reporters -- I found Brandel's (Hearken's CEO) argument fascinating and convincing.
Also, journalism at its root is about finding answers -- or trying to find out answers -- to questions average people are wondering about. Why not, you know, try to develop a process by which you can actually solicit the ideas of your audience about what it would like to know more about?"
NIEMAN LAB: A TURNING POINT FOR TRUST
"People trust information that truly includes them ... Brandel (Hearken's CEO) goes so far as to call what Hearken does “public-powered journalism” — I don’t think information gathering can be more inclusive than that."
Journalism industry leaders are weighing in on Hearken, too.
WHAT ELSE ARE PEOPLE SAYING? CHECK OUT THE 100+ ARTICLES WRITTEN ABOUT HEARKEN
OUR WRITINGs: Thoughts + theory on engagement
Our writings on audience engagement and the evolution of journalism provide new perspectives on an industry in flux and are being added to j-school syllabi around the world. Check out our Medium publication for industry insights, meet our partners, and read case studies of what our newsrooms are learning and achieving.
Here are a few of our "greatest hits":
- A serious problem the news industry does not talk about
- Give the audience what they want or what they need? There's an even better question ...
- A comic treatment of a tragically broken process in journalism
- What we mean when we talk about "engagement"
- More than fluff: dismantling journalism's hard news bias
- Want to be good for democracy? Be better at democracy.
- 7 things I never learned in journalism school
- Questions are the new comments